Silver Star Auto trains technicians on use of Mercedes- Benz genuine spare parts

03 March 2016 | Local Leading automobile company, Silver Star Auto Limited (SSAL) has taken Independent Mercedes-Benz garage owners and their technicians through an expert training course on the need to use genuine Mercedes-Benz spare parts to service vehicles of their clients.


The workshop which was held on February 25th, 2016 in Kumasi also aimed at guiding the technicians to identifying genuine Mercedes-Benz spare parts from the proliferation of non-genuine ones on the market and the proper way of fixing the spare parts.


A team of Silver Star Officials led by Mr. Abdul Rahman Agha, Parts Manager facilitated the workshop. In his presentation Mr. Agha noted that the workshop was to deepen the skills of technicians to enable them service their customers better using Mercedes-Benz genuine spare parts and ultimately win their trust and confidence.

“SSAL wants to develop a good working relationship these technicians; educate them on the need to use genuine parts, and support them to satisfy their customers.” he said


Mr. Agha disclosed that SSAL, being the authorised distributor of Mercedes-Benz vehicles in Ghana, has the capacity to stock a wide range of genuine servicing parts  observing that Mercedes-Benz parts are manufactured with precision and longevity in mind. 


In an address, the Ashanti Regional Manager, Driver Vehicle Licensing Authority (DVLA), Mr. Simon S. Gborbidzi commended Silver Star Auto Limited for organizing the workshop. He hoped the workshop would enhance road safety explaining that with the use of genuine spare parts the tendency of having vehicle breakdown that causes road accidents could be minimised.


He urged vehicle owners to invest in regular maintenance and servicing of their vehicles and reminded technicians on their role to insist on the use of genuine spare parts for the safety of vehicle owners and that of other road users.


Speaking from the perspective of the customer, Mr. Kofi Appiah Koranteng, Registrar, School of Medical Sciences, KNUST who has been using Mercedes-Benz vehicles for decades attested to the fact that when one uses genuine spare parts for servicing Mercedes-Benz vehicles the vehicle can last more years.