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At Silver Star Auto Limited, our mission is to develop and implement strategies that result in exceptional after-sales services to our esteemed customers in order to ensure we try to exceed their expectations and needs.
LOCATIONS
Our main Service Centre is located on Cocoaboard Processing Road, Community 1, Industrial Area, Tema and we recently launched in Accra Express Service bays for Passenger Cars on Graphic Road within the premises of Modern Auto Services (MAS). We will be opening a workshop in Kumasi within the next few months.
OUR SERVICES
· General repair on passenger cars (PC) and Commercial vehicles (CV)
The workshop is equipped with the latest diagnostics machines, special tools and software’s to provide the following repairs:
Ø  Periodic Maintenance,
Ø  Engine and transmission,
Ø  Suspension,
Ø  Electrical,
Ø  Air Conditioning.
 
· Express Service
For minimal repairs, you can have your car worked on within the shortest time by following a fast-tracked procedure.
· Body Repairs & Paint
We also undertake accident repairs according to manufacturer's specifications and expertise. We also spray all makes of vehicles [we remove all external parts of the vehicle (front/rear bumper, side mirrors, head/tail lights…) before the vehicle enters the spraying booth. We then spray the body of the car and the individual removed external parts in our spraying booth before re-fixing them in order to provide the best quality of spraying your vehicle deserves.
· Mobile/Service Vans
The workshops have at their disposal 2 Service Vans that have traveled the whole of Ghana as well as reached neighboring countries in order to attend to customers’ vehicles on site.

SERVICE ENQURIES
The Reception is at the service of esteemed customers for any workshop/service enquiries, appointment reservations as well as receiving customer job requests when bringing their vehicles for repairs.
In order to ensure prompt/timely attention, we recommend that, our esteemed customers book for an appointment for the repairs of their vehicles in order to ensure prompt attention without the inconvenience of waiting since we know your time is precious.

SERVICE SATISFACTION
To exceed customer satisfaction, service follow-ups are made after each repair. Your feedback and comments is a very important tool in improving our services to meet customers’ expectations. You can contact us on customercareadvisor@silverstar-gh.com .


WORKING DAYS AND HOURS
Our working hours in Tema are as follows:
Monday-Friday: 7:30am-4:30pm

Our working hours in Accra are as follows:
Monday-Friday: 7:30am-4:30pm
Saturday: 9:00am-2:00pm